Terms of Service

01

Eligibility and Account Registration

Age Requirement

By using this Website, you represent that you are at least the age of majority in your state or province of residence.

Account Security

If you create an account, you are entirely responsible for maintaining the confidentiality of your login credentials and for all activities that occur under your account.

Accuracy of Information

You agree to provide current, complete, and accurate purchase and account information for all purchases made at our store.

02

Product Information and Pricing

Device Compatibility Disclaimer

We attempt to display our products, compatibility lists, and colors as accurately as possible. However, we do not warrant that product descriptions, case fits, or charging outputs are error-free or perfectly compatible with every device variant. It is your responsibility to verify your exact mobile device model before completing a purchase.

Price Changes

Prices for our mobile accessories are subject to change without notice.

Errors and Omissions

In the event that a product is listed at an incorrect price due to a typographical or system error, we reserve the right to refuse or cancel any orders placed for that product, even if the order has been confirmed and your payment processed. If your payment has already been processed, we will issue a full refund.

03

Orders and Payment

Order Acceptance

We reserve the right to refuse or limit any order you place with us for any reason, including limitations on stock, inaccuracies in product data, or suspected fraudulent activity.

Payment Methods

We accept payments via Credit cards, CashFree and UPI. You authorize us to charge all due sums to your chosen payment method at the time of purchase.

04

Shipping and Delivery

Shipping Estimates

Shipping timelines and delivery estimates are provided for informational purposes and are not guaranteed delivery dates.

Risk of Loss

All items purchased from our Website are made pursuant to a shipment contract. This means that the risk of loss and title for such items pass to you upon our delivery to the shipping carrier.

International Customs

If we offer international shipping, you are solely responsible for any customs duties, taxes, or clearance fees levied by your destination country.

05

Returns, Refunds, and Warranties

Return Policy

We offer a 14-day return policy for unused, unopened accessories in their original delivery TAT.

Non-Returnable Items

modified or items damaged due to improper uses or customer misuse are non-returnable.

Warranty Disclaimer

Certain electronic accessories (like data cables, Chargers, Tws, Neckbands, Earphones, Powerbank and Smartwatch) may carry a manufacturer's warranty. Except as expressly stated, all products are provided six month warranty.

06

Intellectual Property

Ownership

All content on this Website—including images of products, text, graphics, logos, and digital downloads—is the exclusive property of MGS RETAIL or its content suppliers and is protected by copyright laws.

Prohibited Use

You may not copy, reproduce, distribute, or create derivative works from our website content without explicit written consent from us.

07

Limitation of Liability

To the maximum extent permitted by law, MGS RETAIL shall not be liable for any direct, indirect, incidental, punitive, or consequential damages resulting from the use of, or inability to use, our products. This includes, but is not limited to, physical damage to your mobile phone, electronic devices, or data loss arising from the use of our accessories (such as cases, chargers, or cables).

08

Governing Law

These Terms and any separate agreements whereby we provide you services shall be governed by and construed in accordance with the laws of West Bengal, India.

09

Changes to Terms and Conditions

We reserve the right to update, change, or replace any part of these Terms at any time by posting updates to our Website. It is your responsibility to check this page periodically for changes. Your continued use of the Website following the posting of any changes constitutes acceptance of those changes.

10

Contact Information

Questions about the Terms and Conditions should be sent to us at:

Email

care@mgsretail.in

Address

Ramkrishna Bhawan 2no Bijaynagar Madhyamgram W.B Kolkata 700129

Phone

+91 3365983497